You can cancel your order before the item is shipped. Please  CONTACT us if you would like to cancel your order.

Although MELUMO stands behind the quality of everything we sell, you may return the item if the items are faulty.

Since the scale of our business is too small to correspond to returns by customer preferences, please understand we won't accept your request.

To be eligible for a return, you need to contact us in 14 days from your order is placed, and the item must be unused and in the same condition that you received it. It must also be in the original packaging.

When return is made on reasons written above, we ask you to send the item to our office. Once we receive it and check the conditions and nothing is wrong, we proceed the refund through the payment methods you used on your order. 

If you would like to ask us any other questions, please feel free to contact us.

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